ABOUT US

Who are we?

NSourcing is a global dispatching company focused on reducing operational costs and improving the bottom line of our customer’s satisfaction. Our focused and refined dispatching center operates 24/7/365 within the limousine/transportation industry. From the beginning we took advantage of globalization and utilized cost efficient solutions to create a centralized dispatch center.

What do we do?

Our dispatching services decreases costs by over 60 percent while maintaining exceptional customer satisfaction. By accessing your software and working together simultaneously, we at Nsourcing provide an efficient and productive line of communication between your office, employees, drivers, fleet, clients and affiliates.

Are we cost effective?

While our company reaches exceptional cost-efficiency levels, our professionals constantly develop innovative solutions to further boost the bottom line. Our sophisticated technological infrastructure provides a real-time environment for processing all of your calls and emails, and communicates between all relevant parties (office, fleet, affiliates, clients, etc.) via text messaging, emailing and call conferencing.

HOW WE WORK

Here is an overview of how we approach each new project:

We offer

Highly trained staff - experienced in your industry
Savings of over 70% in your administrative costs
New account sales - sales presentation to potential accounts
Managing your customers accounts
Customer service - follow up calls to your clients
Organizing events and VIP client relations
Other office related work

We eliminate

Payroll tax
Office supplies
Health insurance
Workers compensation
Possible employee lawsuits
Sick days, holidays, vacations and overtime pay

Dispatch:

NSourcing goal is to provide the highest quality dispatch which is unique and specific to the limousine/transportation industry, and to immediately reduce operational costs while simultaneously increasing revenue for our clients.

Our professionally-trained staff is fully dedicated, aware of industry “lingo” and available to support your business 24/7/365. The NSourcing team will interact with your employees, drivers, clients, and affiliates as if operating effectively from within your office.

Customer support:

If customers want service you can’t provide with current resources, it’s a sign that outsourcing customer service may be right for you.

Do customers need assistance at times when your staff is not available? Do customers require service at a volume your current staff cannot provide?

With NSourcing you can get all of that and more, you can get the amount of service that fits your company best at the times you need it.

Technical support:

If your organization is facing challenges in technical support services, consider outsourcing technical support services to NSourcing. We have experienced technical support executives who, apart from having technical knowledge, are excellent customer support representatives.

At NSourcing, we take 24/7 support services a step higher by making sure that we understand our customers' business environment, system variables and business requirements. All this equips us as an ideal technical help-desk services partner.

Data entry:

Small, midsize and large enterprises can benefit from data entry outsourcing services. A sharp increase in your company's performance and a reduction in time and costs are just a few benefits that come with outsourcing. NSourcing is a leading data entry outsourcing service provider that can give your business a competitive edge.